Contact
Have a question about an order, a product or a size? We are happy to help.
info@bijoucharm.com — we reply within 1–2 business days, Monday to Friday.
Message us
Use the form below and we will come back to you at the email address you provide. If your question is about an existing order, please include your order number so we can look it up straight away.
What we can help with
- Where your order is, and tracking that has not updated
- Returns and exchanges within 30 days of delivery
- Materials, sizing and how to care for a piece
- Anything that arrived damaged or not as described — we will make it right
BijouCharm is a registered business in the United Kingdom.